Keeping Us All Safe.

TEMPERATURE CHECK

A touch free infrared thermometer will be used to check your temperature on entering the clinic.

SCREENING QUESTIONS & COVID-19 CONSENT

We will ask you to answer some questions at the start of your appointment. When choosing to have a non-surgical treatment its important you understand all of the risks especially in the current climate. This is why it is necessary for you to fill out a Covid-19 consent to treatment during this time. It gives us details about any recent symptoms, your travel plans, social distancing etc.

FACE MASKS

All patients are required to wear a face mask until instructed by their practitioner to remove it.

HAND HYGIENE

Patients will also be required to wash their hands upon entering the clinic and use the hand sanitiser provided.

EXTENDED OPENING TIMES

We are extending our opening hours and adding extra clinic dates to make it easier for you to get an appointment.

COVID-19 CLEANING SCHEDULE

In addition to our already thorough cleaning protocol we've added extra cleaning measures throughout the day to ensure all surfaces and touch points are regularly sanitised. Please do not feel offended or worried if you see our staff cleaning.

SOCIAL DISTANCING

We are only able to admit one patient at a time due to social distancing measures.

STAGGERED APPOINTMENTS

We will be staggering/spacing appointments to limit the number of people in the clinic at any one time.

NO CASH PAYMENTS

Payment can only be made by credit/debit card and we will not be accepting cash.

REFRESHMENTS

During this time, we are unable to offer you hot drinks but we can offer you bottled water.

NO WAITING

There will be no waiting area in the clinics. We politely ask you wait in your car or outside the clinic, until your precise appointment time and then come into the building where you will be escorted safely to the treatment room.

ATTEND APPOINTMENTS ALONE

Please do not bring anyone with you to your appointment unless this has been arranged prior to your arrival. Guests/visitors will not be allowed to enter the clinic. Please note that children under the age of 18 will also not be permitted to enter the clinic.

PERSONAL PROTECTION EQUIPMENT

Nurses will wear masks at all time, as well as face shields, gloves and aprons when delivering treatments. Additional PPE may be worn for your safety and ours.

RECEPTION SAFETY

We are temporarily discontinuing the use of any printed literature including appointment cards. We are, however, able to provide these digitally (via email). Reception will be fitted with a safety screen and only one member of staff will be allowed behind reception at any one time.

TOILETS CLOSED

Our toilets will be closed except to staff or patients having treatments . Please follow the hygiene standards.